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If You install QA Studio - do not uninstall it

Last post 04-30-2008 3:12 AM by Mike Shaw (Innovasys). 1 replies.
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  • 04-29-2008 1:22 PM

    If You install QA Studio - do not uninstall it

    Reply Contact

    If you install the QA Studio demo app, and uninstall it. HS will not launch.

    Even if you repair your HS installation, it will not launch. HSDynamicHelp.ocx is reported as corrupt or missing.

    I had to uninstall completely etc. (not the end of the world of course)

     

  • 04-30-2008 3:12 AM In reply to

    Re: If You install QA Studio - do not uninstall it

    Reply Contact

    Hello,

    Side by side Install/Uninstalls are tested throroughly here ,we have found that a repair of HelpStudio may have to be run during this process. We apologize if this didn't work for you.

    If you come across this issue again could you please email the details to support@innovasys.com as I haven't been able to reproduce here.

    Mike Shaw
    Innovasys
    http://www.innovasys.com
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