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Document!X crashes while compiling the html files

Last post 02-22-2008 7:43 AM by contentXXL. 4 replies.
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  • 02-22-2008 7:05 AM

    Document!X crashes while compiling the html files

    I always get the error

    An unhandled win32 exception occured in hhc.exe (1448)

    and the status shows

    Compiling Help File.

    I could compile other (smaller) help files without a problem.

    I have updated from an older Version from Document!X to the latest one without any change with this problem.

  • 02-22-2008 7:11 AM In reply to

    Re: Document!X crashes while compiling the html files

    Hello,

    This kind of problem can be caused by an out of date version of the HTML Help compiler. You can download the latest version from here:
    <http://www.innovasys.com/support/htmlhelpcompiler.asp>

    If this doesn't resolve your issue could you send a copy of your project and content file to support@innovasys.com this will enable us to thoroughly investigate and offer you the correct advice.

    Mike Shaw
    Innovasys
    http://www.innovasys.com
  • 02-22-2008 7:29 AM In reply to

    Re: Document!X crashes while compiling the html files

    Hi and thanks for your quick reply....

    I have updated the HTML Help compiler to the latest version as you said.

    I restart my server to be sure that everything starts new, but without a successfully compilation.

    Only the error rode has changed to 3650.

    Any other ideas?

  • 02-22-2008 7:32 AM In reply to

    Re: Document!X crashes while compiling the html files

    The Microsoft HTML Help 1.x compiler has known problems with the long filenames generated by .NET documentation. This problem can often (but not always) be worked around by compiling to a root path (e.g. c:\docs). Unfortunately the MS HTML Help Compiler is not actively supported by Microsoft so it’s unlikely that this problem will be fixed.

    You can also avoid this problem if you compile your documentation with Help 2.0 (the VS.NET help format). You can find a link to download the Help 2.0 compiler (part of the Visual Studio Help Integration Kit) at:

    http://www.innovasys.com/support/help2workshop.asp

    If you absolutely need to create CHM format .NET documentation, you can use the 'Generate shortened alias filenames' option on the 'Microsoft .NET Options' page in the Document! X project editor in order to have Document! X shorten the generated filenames. This option does extend the documentation build time though.

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 02-22-2008 7:43 AM In reply to

    Re: Document!X crashes while compiling the html files

    Thank you very much!

    The long destination folder really seems to be the problem, after I cut it the compilation works.

    :)

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