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Browser-based help - opening a specific topic with the left frame visible

Last post 10-31-2007 7:01 AM by Helen. 7 replies.
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  • 10-26-2007 2:07 PM

    • Helen
    • Top 25 Contributor
    • Joined on 10-26-2007
    • Stockholm, Sweden
    • Posts 11

    Browser-based help - opening a specific topic with the left frame visible

    I am currently evaluating HelpStudio and have come across a question that I can't find an answer to anywhere.

    I am creating browser-based help and want to be able to trigger the help from my application to a specific topic, but I want the TOC to be visible in the left frame. How do I do this? If I link to the html in question I just get that topic without the frames. I'm sure it must be possible. I hope you understand my question.

  • 10-29-2007 10:33 AM In reply to

    Re: Browser-based help - opening a specific topic with the left frame visible

    You can pass the required inital topic name to the root page (webframe.html), e.g.

    http://www.myweb.com/webframe.html?topic1.html

    That will show the TOC on the left, content on the right - with the default page of topic1.html

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 10-29-2007 11:28 AM In reply to

    • Helen
    • Top 25 Contributor
    • Joined on 10-26-2007
    • Stockholm, Sweden
    • Posts 11

    Re: Browser-based help - opening a specific topic with the left frame visible

    I thought there should be an easy solution, but that doesn't seem to work. When I enter that address I get an IE error message that the address doesn't exist. "Check the spelling and try again." I've checked the spelling and tried changing the name of the html so that it is shorter, but no luck. Any ideas?

  • 10-30-2007 3:51 PM In reply to

    • Helen
    • Top 25 Contributor
    • Joined on 10-26-2007
    • Stockholm, Sweden
    • Posts 11

    Re: Browser-based help - opening a specific topic with the left frame visible

    An idea here is that the address should be something like http://www.myweb.com/webframe.html?topic=mytopic.html. Could that be possible?

  • 10-31-2007 6:20 AM In reply to

    Re: Browser-based help - opening a specific topic with the left frame visible

    The URL I gave you was just an example - your own help will obviously be published somewhere else - it's the webframe.html?mytopic.html (where mytopic is the name of the topic you want to show in the content area) that is the important bit. Let me know if you have any problems.

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 10-31-2007 6:45 AM In reply to

    • Helen
    • Top 25 Contributor
    • Joined on 10-26-2007
    • Stockholm, Sweden
    • Posts 11

    Re: Browser-based help - opening a specific topic with the left frame visible

    I understood that, but C:\Users\hoppo.EP\Documents\HelpTest\WebHelp\webframe.html?Logging_On_.html results in an IE error message that says the address cannot be found, check for spelling errors. Does it only work after files have been deployed and have received an http:// address?

  • 10-31-2007 6:50 AM In reply to

    Re: Browser-based help - opening a specific topic with the left frame visible

    In IE you can do this for local files, but you need to prefix with file://, e.g.

    file://C:\Users\hoppo.EP\Documents\HelpTest\WebHelp\webframe.html?Logging_On_.html

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 10-31-2007 7:01 AM In reply to

    • Helen
    • Top 25 Contributor
    • Joined on 10-26-2007
    • Stockholm, Sweden
    • Posts 11

    Re: Browser-based help - opening a specific topic with the left frame visible

    Well, that just made my day...thank you!

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